krypt及ION主机恢复最新消息

从上个月20来号，krypt及旗下的ION主机遭受了机房火灾，停机无法访问的情况，之前搬主题已经说到了【krypt官方网站离线 ION主机受影响】，但是距今超过一个月，貌似krypt及旗下的ION主机都还没有完全恢复。据最新情况，krypt直接发邮件给到各个受影响的客户，总的意思是恢复不了了，已经重新建环境了，你们没备份的，我也没备份。接下来就从头再来吧。

官方邮件如下：

Dear Valued Customers:

As previously shared, our Los Angeles LAX10 colocation suite (“Colo 4”) at 2260 W El Segundo Blvd was affected by an event due to causes beyond our reasonable control on Sunday, May 21, 2023, rendering Colo 4 inoperative.

Over the past several weeks we have worked with third-party data recovery vendors who have now exhausted their data recovery efforts. Unfortunately, the incident at our Los Angeles data center impacted both primary and local backup services and cloud customers that did not have remote backup or offsite disaster recovery services will not be able to recover their data.

We are now in the process of bringing up a new cloud environment. Cloud customers that have been affected will be set up on this new environment. We encourage you to consider remote backup services and explore additional disaster recovery services. Please visit krypt.com or contact your sales representative for more information.

We appreciate your continued patience. If you have additional questions, please call 888-365-2656 or contact help@krypt.com.

翻译成中文大概的意思是：

尊敬的客户：

正如之前所分享的，我们位于2260 W El Segundo Blvd的洛杉矶LAX10主机托管套件（”Colo 4″）于2023年5月21日星期日受到超出我们合理控制范围的事件影响，导致Colo 4无法使用。

在过去几周里，我们与第三方数据恢复供应商合作，他们现在已经用尽了他们的数据恢复努力。不幸的是，我们洛杉矶数据中心的事件影响了主要和本地备份服务，没有远程备份或异地灾难恢复服务的云客户将无法恢复他们的数据。

我们现在正在建立一个新的云环境。受影响的云客户将被设置在这个新环境中。我们鼓励你考虑远程备份服务和探索其他灾难恢复服务。请访问krypt.com或联系您的销售代表了解更多信息。

我们感谢您的持续耐心。如果您有其他问题，请致电888-365-2656或联系help@krypt.com。

再简单一点就是，数据没了，他们也没办法，现在他们正在重建。后续再考虑赔偿的事宜。曾经的大厂竟然这样，感叹。。。